Customer Service Skills
Description |
| The online Customer Service Training course aims to help users provide high-quality customer service by offering them best practice techniques when it comes to interacting with customers. This online course can be completed in as little as 35 minutes and provides the user with a printable certificate upon completion of the end-of-training test. |
Sections |
| 1. What is good customer service? 2. Communicating with your customer 3. Handling Customer Complaints 4. Room for improvement |
